Tess, I just wanted to pass a little insight along to you. Cristal and I have been at this a long time. We’ve been through some good stuff, and then there was the BAD.

Today, I made a call to a crusty old farm and ranch Realtor to tell him his deal was Clear to Close. Granted he is a nice enough guy, but still he’s been in this business a long time and he’s seen a lot. When I told him the news, there was a bit of silence on the other end. I kind of fell out a bit as I waited for him to say something. Then he came back with

“I have NEVER had this happen before…. I have been doing this over 20 years and I have closed several VA deals, NEVER has one gone so smoothly and closed on time before!”

Tess, I know it takes all of us to make things go as we plan. We all have to have the right attitude and keep our train on the tracks. This was one of those deals that on our end wasn’t going smoothly. Great credit file, but wrong title company who didn’t get the last piece of commitment to us until yesterday(37 days into the contract), survey company who promised the survey a couple of weeks ago, and a VA appraiser who forgot that they are supposed to have the appraisal done in less than a month…..when nothing else was going as we planned for it to, you swooped down and said “we will keep this moving forward”. I can’t tell you how deeply things like this are appreciated by Cristal and I. Tess, you need to know the impact words like those have on how everything goes. We continue to be touched DAILY by the MAGIC. David, you continue to amaze me as well, and we know that you and your team believe in how things should go – way deep down. This is evident because we see this in Tess. I just wanted to say a real heart felt “Thank You” to you all, the belief you all have in the way we do things, and in Cristal and I, is very touching.

At this point we cannot imagine being anywhere else, and wonder why we took so long to get here.

Tessa Easley — Branch Manager in San Angelo, TX