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Your Team Of Closers Are So Awesome

I just want to say that your team of closers are so awesome. They are patient , kind always willing to explain, go above and beyond to get everyone to the closing table as peaceful as possible given some very tough circumstances and timelines sometimes.  I cannot express how much all of them are just so sweet and never harsh or hurried. Even if they have multiple things going on they are professional and give me calm timely response so I can manage the borrowers appropriately.  Kuddos to an awesome team!

Kerry Marcus | Loan Processor Assistant in Milford, PA

A True Professional With A Servant Heart

So the loan has its clear to close and so many people involved with the transaction think the job is done and I know it is not however sometime I think it is :)

I have first-hand confirmation that attorneys are not the easiest people to work with nor are their gate keepers.  Even when we are on cruise control from time to time there is a last-minute change – this is not pressure, this is STRESS however everyday this is what the closer does.

I am thankful for every Benchmark closer…they have a very hard job to push and pull the loan across the finish line.   Here is what is crazy…not one closer is better than another closer – everyone the works on my files is a true professional with a servant heart to make things happen!

THANK YOU TO EVERYONE OF OUR CLOSERS – I am thankful for what you do every day during normal business hours and for the extra effort after business hours too.

Kevin Martini — Branch Manager in Raleigh, NC